The scope and deliverables are agreed together during scoping.
- Workshops tailored to each role
- The content starts from each audience’s tasks: writing, finding information, summarizing documents, preparing meetings. Examples come from your own work, anonymized where needed.
- Hands-on exercises
- Each participant practices on cases close to their own work: phrasing a request, comparing answers, spotting an error, tracing a source, deciding not to use the tool.
- Reusable materials
- Materials and exercises remain available to participants, so they can apply the methods day to day and bring new colleagues up to speed.
- Recommendations and a roadmap
- Proposed rules for use (information never to share with an external tool, checks before anything is circulated, who to ask when in doubt) and the uses to explore further or support with a tool next. They are drawn up with you.